FAQ
ask us
anything
Can I add to/change or cancel an existing order after it has been placed?
Orders are processed as quickly as possible. If you act quickly, you can change or cancel your order while it’s still processing by contacting our customer support through Contact Us page, emailing us at info@fmroyalhoney.com
Do you ship internationally?
At our royal honey store, we proudly offer fast, secure, and discreet international shipping to customers worldwide. No matter where you are located, we are committed to delivering authentic royal honey products directly to your doorstep with reliable packaging and trusted delivery services.
We understand the importance of quality and customer satisfaction, which is why every order is carefully processed and shipped with attention to safety, freshness, and privacy. From the USA and UK to Europe, Asia, Africa, and beyond, our international shipping service makes it easy to enjoy premium royal honey products anywhere in the world.
I’m having problems placing an order. What do I do?
If you are having trouble at any stage of the process, we are happy to help! email us at info@fmroyalhoney.com or through Contact Us page and we will respond in a timely manner.
What days do you ship?
We ship Monday through Friday. We don’t ship on these holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.
Will I get a shipping confirmation?
Yes. You will receive a confirmation email once your order has shipped, which will also include a tracking number so you can follow your Honey on its journey!
Will I have to sign for my package?
Typically, we do not require a signature when we ship your package. However, we do require signature for packages over $200 in value. Also, there are instances when the delivery driver may decide to choose this option, which is at their discretion.